Common Problems and Solutions

Important Contacts:

If you run into a problem, you can call Prof. Tammy Smecker-Hane (824-7773 @ work, 509-7195 @ home) or James Kelley (824-6038 @ work, or email him at jwkelley@uci.edu).

If you need to reboot ucirob:

If ucirob crashes you may need to reboot the machine. You can't simply reboot the computer because the computer will be sending random signals to the rack. If you do, you're likely to get random motion of both the shutter, dome and lights! Instead follow this sequence:

  1. Turn off the power to the rack (red button on top of rack) and turn off the power to the AC controllable outlet box (red button on the middle box in the rack) .
  2. Reboot the computer.
  3. Enter ucirob, which will set the state of the electronic input to the crate. Then exit ucirob.
  4. Turn the rack and AC controllable outlet box back on.
  5. Restart ucirob. Send the dome to the home position (Telescope/Send Dome Home) to make sure its properly initialized.

Below are some common problems experienced with the 24-inch telescope and how to go about solving them:
  1. The dome does not rotate, and/or the slit does not open/close.

    Check to be sure the toggle switch on the grey control box, which is mounted on the wall to the right of the Observatory door, is flipped to the "Automatic" position so that the computer can control the dome. To test whether the dome can move at all, you can flip the toggle to  "Manual" and move the dome using the switch. If the dome does not move in manual mode then a fuse is likely blown and it will require maintenance to fix. Do not leave the observatory dome open. Call

  2. The mirror covers do not open/close.

    Check the controller on the bottom of the crate and make sure the "Automatic" mode is selected rather than "Manual" mode. That way the computer can control the mirror covers. Its common to have someone accidentially kick the switch into the wrong position.

  3. CCDAuto crashes during use.

    Unlink the ST6, if you're using it. Then power down the CCDs (click on the "CCDs" button on the ucirob program), wait a minute, then power back up and try it again. Everything should work ok.

  4. Cannont link to CCDs.

    If you cannot link to the CCDs, it may be that they are not getting power from the crate. We've had power spikes before that blow out the powerstrip that the CCDs are plugged into. To check this, power up the CCDs ("CCDs" button in ucirob program), and plug the desk lamp into the powerstrip that the CCDs are plugged into, which resides on top of the red tool cabinet. If the strip is dead, just plug the CCDs into another powerstrip and use an extension cord to get power from the outlet across the room under the printer. Contact Jim Kelley and ask him to fix the problem.

  5. A star at the center of the ST9 imaging CCD is not where it should be on the ST6 finder CCD.

    Check to see if the ST9 CCD has rotated with respect to the telescope. The flat side of the CCD should be parallel to the bottom of the telescope. Sometimes when the telescope makes very large moves near the horizon, the CCD is jolted out of position and must be reset by hand. If the ST9 is in the correct position, a star is at the center of the ST9, but well off to the side of the ST6 CCD, then the finder scope's orientation relative to the 24" telescope needs to be adjusted. Let the faculty or TAs know of the problem and let them make the adjustment, because its a little tricky. 

  6. Telescope thinks its at the wrong focus setting.

    If you have changed the focus of the telescope and have not exited ucirob's Focus window when the telescope crashes, then the telescope thinks its at the wrong focus position. To fix this, write down the TUV settings that you think the telescope was left on and contact Tammy Smecker-Hane and have her edit these into the /home/UCIrob/Scope.dat file so that the next time you enter ucirob the telescope will know the correct focus position. Note also that the focus sets for CCD, EyePiece and Spectrograph are stored in the focus.dat file.


T. Smecker-Hane
UCI Observatory
Last updated on 10/07/07
Department of Physics & Astronomy